We take Visa and Mastercard only when booking over the phone.
As a minimum, a deposit payment of $100 is required per suite per night. The full stay amount can be paid upfront or the stay balance paid on leaving, including any services you have desired.
Check in is after 3.00pm and check out by 11.00am
If you notify of cancellation within 14 days of your booked arrival date and wish to move your booking within a 3 month period from the original arrival date, there will be no additional charge. However the full payment for the booking will be taken at notification of this change.
If you cancel within 14 days of your booked arrival date and we cannot rebook the suite/s you will be charged 70% of the cost of the full booking charge. If we rebook the suite, there will be a $30 fee to cover administration, booking and banking transaction charges to us.
If you provide notification of cancellation at a time beyond the 14 days, but within 30 days and we cannot rebook then you will be charged 25% of the cost of your full booking charge. If we rebook the suite, there will be a $30 fee to cover administration, booking and banking transaction charges to us.
If you provide notification of cancellation beyond 30 days then an overall administration fee of $30 will be charged.
The suites each come with a queen sized bed catering for two people as a maximum and no additional bedding for any suite is available.